Privacy Policy For Our Water Restoration Company
Who We Are
Seattle Restoration Crew provides water, fire, and mold repair services in Seattle, Washington. Founded in 2015 by Broderick Robinson and Donald Longoria, we operate from 4706 California Ave SW, Seattle, WA 98116, United States.
This policy explains how we collect, use, and protect information you share on our website. We handle details from clients and visitors with care, ensuring safety and trust while delivering restoration work across the area. Our goal is clear communication about your data.
Information We Collect
We gather details you provide, like names and addresses, when requesting estimates or services. Job records include property notes and photos for repairs. Device data, such as browser type, helps us improve our site.
Cookies track visits to enhance your experience. We may receive information from insurers or partners, like claim numbers, to coordinate work. All data supports our restoration jobs in Seattle, WA.
How We Use Information
Your details help us schedule jobs, create estimates, and bill insurers. We use photos for quality checks and safety reports. Customer support relies on clear records to answer questions. Data improves our website and prevents fraud.
We follow laws to keep projects safe. Your information ensures smooth service delivery, from drying walls to filing claims, while meeting legal and operational needs in Seattle.
Cookies and Similar Technologies
Cookies are small files that track how you use our site. They help pages load faster and remember your preferences. Types include session cookies for temporary visits and analytics cookies for site improvements.
You can limit or clear them in your browser settings, but some features, like saved forms, may not work as well without them. Check your browser’s help menu for steps.
Sharing and Disclosure
We share data with subcontractors to complete repairs or with insurers when you approve. Payment processors get billing details to handle transactions. We share information for safety audits or when laws require it, like for tax records. We never sell your data. Service partners in Seattle, WA follow strict rules to keep your information safe during restoration projects.
Data Retention
We keep records as long as needed for jobs, safety, taxes, or legal rules. Project notes might stay for five years, while tax documents last longer.
Photos are deleted after quality checks unless required for claims. Retention times vary based on local Seattle regulations or insurance needs. We securely dispose of data when it’s no longer necessary for operations.
Your Choices and Rights
You can ask to see or update your information. Request deletion if it’s not needed for legal reasons. Limit data use, like opting out of cookies, through browser settings.
Send written requests to 4706 California Ave SW, Seattle, WA 98116, United States. We’ll respond promptly, explaining any limits due to laws or active restoration projects.
Security
We limit access to your data to trained staff only. Physical files stay locked, and digital records use passwords. We train employees on safe handling.
Technical protections, like encryption, guard online data. No system is fully secure, but we take reasonable steps to protect your information during storage and transmission for Seattle restoration work.
Children’s Privacy
Our services and website are not for children under 13. We don’t knowingly collect their data. Accounts are for adults or authorized agents, like parents or guardians, managing restoration needs.
If we learn a child’s information was shared, we’ll delete it promptly to comply with privacy laws in Seattle, WA.
Data Transfers
Some vendors, like payment processors, may handle data outside Seattle, Washington. We choose partners with strong privacy protections.
Contracts ensure they follow our standards. We use secure methods to transfer data, keeping your information safe during processing for restoration services or insurance claims, no matter where the work happens.
Changes to This Policy
Seattle Restoration Crew may update this policy to reflect new laws or services. The latest version will always be posted on this page.
Using our website after changes means you accept them. We’ll note the date of updates for clarity. Check back to stay informed about how we protect your data in Seattle.
Contact Us
For privacy questions or requests, write to us at 4706 California Ave SW, Seattle, WA 98116, United States. Include your name and details of your concern. We’ll respond quickly to address your needs related to restoration services or data handling.
Definitions
Personal information: Data like your name or address that identifies you. Processing: How we handle data, like storing or analyzing it. Service providers: Pa